Contact Us
We are an independent research website, not Gelagen's manufacturer or seller.
Orders, shipping and refunds
Contact the official seller, not us. Anything about an order you have placed — delivery, refunds, account questions — is handled by Gelagen's customer support, not this website. Their details are on your order confirmation.
About this website
Website enquiries: support@gelagenlab.com
Response time: within two business days.
Please note: we cannot look up, modify or refund orders from this address.
What we cannot help with
We cannot give medical or dermatological advice. Talk to your doctor or dermatologist if you have any questions about a diagnosed skin, hair or nail condition, or about ingredient interactions.